"A new survey of 234 mid-size online retail merchants
globally conducted by SLI Systems…Here are the uses of AI by retailers
including, those already in use and those planned in the next 12 months:
56% -- Personalized product recommendations
41% -- Customer service requests
35% -- Chatbots
Almost a quarter (24%) of retailers said they don’t
understand how AI can be applied to commerce and while more than a third (39%)
said they understand AI’s commerce applications, they weren’t sure how it
applied to their businesses." View Full Post
No comments:
Post a Comment