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“Identifying relationships between consumer behavioral
attributes and product attributes to that minute level allows us to give our
customers a huge and immediate impact. One of our customers saw a $125 million
increase in annual revenues. Another saw a 30% increase in revenues in the
first month after implementing our product.”
“ ‘As AI
accelerates up the Hype Cycle, many software providers are
looking to stake their claim in the biggest gold rush in recent years,’ said
Jim Hare, research VP at Gartner. ‘AI offers exciting possibilities, but
unfortunately, most vendors are focused on the goal of simply building and
marketing an AI-based product rather than first identifying needs, potential
uses and the business value to customers,’ said Hare.
To successfully
exploit the AI opportunity, technology providers need to understand how to
respond to three key issues.”
“There are
many other chatbots that stand out from the rest. FedEx’s new
Alexa app lets users track packages without having to type anything.
Mitsuku,
on the other hand, is the current winner
of the Loebner Prize. It is hailed as the most humanlike AI bot
since it passed the Turing test with flying colors. We should also mention RightClick, an innovative chatbot that
creates websites based on general questions such as ‘What industry you belong
to.’”
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